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Important information for your use of our website.

Privacy Policy

Effective Date: 10/1/2024

1. Introduction

Welcome to Service First Insurance Agency (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website servicefirstinsuranceagency.com (the “Site”).

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data:

    Personally identifiable information, such as your name, address, email address, phone number, and your driver’s license number that you voluntarily give to us when you fill out a form on the Site or when you choose to participate in various activities related to the Site.

  • Derivative Data:

    Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

  • Cookies and Tracking Technologies:

    We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, these technologies may collect certain information about your visit, such as your IP address, browser type, and browsing behavior. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

3. Use of Your Information

We may use the information we collect about you in the following ways:

  • To provide insurance quotes.
  • To answer your inquiries.
  • To manage existing insurance policies.
  • To provide, operate, and maintain our Site.
  • To improve, personalize, and expand our Site.
  • To understand and analyze how you use our Site.
  • To find and prevent fraud.
  • To comply with legal obligations.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights:

    If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Third-Party Service Providers:

    We may share your information with our trusted third parties that perform services for us or on our behalf, including, Web hosting service provider, IT team, and insurance companies.

  • Business Transfers:

    We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Tracking Technologies

Google Analytics

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Behavioral Advertising

We may use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the following links:

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal
    information.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to request that we restrict the processing of your personal
    information.
  • Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please call us at 781-329-1350 or email .

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and information. Please be aware that we are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. Children’s Privacy

Our services are not intended for minors under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received personal information from a minor, we will delete such information from our records. If you believe we have collected information from a minor, please contact us immediately.

10. Data Retention

When you interact with the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and, if applicable, through email notifications. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at  or by mail using the details provided below:

100 Access Rd #216, Norwood, MA 02062

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Our Norwood, MA Office

100 Access Road #216
Norwood, MA 02062

 781-329-1350
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 781-329-8204 fax

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