Important information for your use of our website.
Privacy Policy
Effective Date: 12/15/2025
Our Commitment to Privacy
Protecting your personal information is an important responsibility. As an independent insurance agency, we collect and use certain nonpublic personal information to provide insurance products and services. We do not sell your personal information.
Information We Collect
We may collect nonpublic personal information about you from:
- Applications, forms, and information you provide to us
- Insurance companies, service providers, and consumer reporting agencies as permitted by law
- Transactions and services related to your insurance policies
This information may include names, addresses, dates of birth, driver and vehicle information, property details, and other information necessary to quote, bind, and service insurance coverage.
How We Use Your Information
We use your information solely for purposes permitted by law, including to:
- Quote, place, and service insurance policies
- Communicate with you regarding your insurance
- Process claims, billing, and payments
- Comply with legal and regulatory requirements
How We Share Information
We may disclose nonpublic personal information as permitted by law, including to:
- Insurance carriers and underwriting partners
- Service providers that assist us in operating our business
- Governmental or regulatory authorities when required
We do not sell your personal information and do not disclose it to unaffiliated third parties for their own marketing purposes.
Website Analytics
Our website uses Google Analytics, a service provided by Google, to help us understand how visitors use our site. Google Analytics collects information such as pages visited and time spent on the site in an aggregated manner to generate reports on website activity.
We do not use this information to personally identify individual visitors. For more information about how Google collects and processes data, please refer to Google’s privacy policy
Information Security
We maintain physical, electronic, and administrative safeguards designed to protect your personal information. Access is limited to employees and partners who require the information to perform their job duties.
These safeguards are consistent with applicable federal and Massachusetts laws, including 201 CMR 17.00.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will apply going forward and will be posted on our website.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Service First Insurance Agency LLC
100 Access Rd Ste 216 Norwood, Ma 02062
www.servicefirstinsuranceagency.com
